Wherever your customers are, AI is there.
The AI Chatbot manages WhatsApp, Instagram, Messenger, email and your website chat with one intelligence. The Voice Assistant's capabilities, now in writing: instant replies 24/7, real transactions in your systems and a handover to agents when needed.
Manage every digital channel from one place
WhatsApp Business
Order tracking, appointments and support, all automated over WhatsApp.
Instagram DM
Product questions, order information and complaints answered instantly.
Meta Messenger
Every message to your Facebook page answered, on brand.
Email and web chat
Messages in your inbox and your website's chat widget answered 24/7.
SMS and Telegram integrations are on the way. Contact us for the current list of channels.
Everything the AI Chatbot can resolve in writing
Connect your channels, set your rules, let the AI get to work
No complex setup; every conversation can be monitored from a central dashboard.
Connect your channels
Connect the WhatsApp Business API, Instagram and other channels in one integration; our team manages the process.
- WhatsApp Business API
- Meta / Instagram
- Email and web chat
Define your business rules
Use the smart rule engine to decide what happens in each scenario, visually and without code.
- Scenario-based rules
- Automatic routing
- Escalation rules
The AI replies and completes the task
Understands intent the moment a message arrives, accesses your systems and completes the transaction.
- Instant response
- Transactions via CRM
- Context memory
Analyze and improve
Which questions dominate, where is human help needed? Improve with data.
- Conversation analytics
- Channel reporting
- Integrated with Call Analytics
Where does the AI Chatbot add the most value?
E-commerce: after-sales support
Order inquiries, return requests and shipment tracking answered instantly on WhatsApp and Instagram.
ExploreHealthcare: appointments and patients
Appointments, reminders and patient questions over WhatsApp, easing the load on your contact center.
ExploreFinance: secure communication
Account information, product details and applications, encrypted and with personal data masked.
ExploreYour data, on your infrastructure.
Intalkive is built to support your GDPR obligations by design. You decide the deployment model, the retention periods and the permissions.
Security & deployment- On-premise or private cloudAudio, transcripts and analytics stay in your infrastructure.
- Masking at sourceNational ID numbers, IBANs and card numbers are masked before analysis.
- Encryption and role-based accessEnd-to-end encryption, permission boundaries and full audit logs.
Frequently asked questions
If your question is not here, our team is happy to answer it.
How long does WhatsApp Business API setup take?
Approval for the WhatsApp Business API depends on Meta's policies and usually takes 3–7 business days. Once approved, we complete the platform integration within 1–2 days and manage the whole process for you.
Does the bot sound human or robotic?
Thanks to its language engine it writes fluently and naturally. It learns your brand's tone of voice and communicates the way your customers expect.
How does it respond to questions it cannot answer?
For topics outside the defined workflow or that are ambiguous, it politely hands the customer to an agent. Rather than guessing, it says 'let me connect you with a specialist'. You set that threshold.
Can we use it with Call Analytics?
Yes, fully integrated. Chatbot conversations flow into your Call Analytics dashboard, so you can analyze, report on and improve voice and written interactions in one place.
Try Intalkive on your own scenario.
Tell us which processes you want to automate and analyze, and we will prepare a demo for your organization.